CHI 2010 Lifetime Practice Award: Karen Holtzblatt

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Awardee: Karen Holtzblatt, InContext
Chair: Gary Olson, UCI

Karen Holtzblatt
Recognized as a leader in the design community, Karen Holtzblatt has pioneered transformative ideas and design approaches throughout her career. At Digital Equipment Corporation, Karen introduced Contextual Inquiry — the industry standard for gathering fi eld data to understand how technology impacts the way people work. Contextual Inquiry and Contextual Design, the team based design processes based on it provide a revolutionary approach for designing new products and systems based on a deep understanding of the context of use. Karen co-founded InContext Enterprises in 1992 to provide Contextual Design services. Their coaching and cross-company design teams deliver fi eld data and solutions to businesses across multiple industries. The books, Contextual Design: Defining Customer Centered Systems, and Rapid Contextual Design, are used by companies and universities all over the world. Karen’s extensive experience with teams and all types of work and life practice underlies the innovation and reliable quality consistently delivered by InContext’s teams. Karen also has more than 20 years of teaching experience, professionally and in university settings.

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Recorded on April 13, 2010 at the CHI Conference on Human Factors in Computing Systems, Atlanta, GA, USA
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